Developer-facing platforms as product surfaces
My product scope covered API performance and reliability, authentication and authorization, Subscriptions — events, messages and changes — observability, and developer experience.
I worked with the teams responsible for these capabilities, focusing on how customers, partners and developers could build on the platform and understand its behaviour in production.
Platform scale during my tenure
- 9.2B Platform requests
- Black Friday 2024
- 200 ms Average response time
- Black Friday 2024
- 100% Platform uptime
- Cyber Week 2024
- 500M+ Annualized orders
- September 2025 run rate
Customers built and ran their commerce integrations through the platform’s APIs, making performance and reliability part of their day-to-day operations.
Platform-wide figures reported by commercetools. Orders are an annualized run rate, not a full-year total.